Posts Tagged ‘Dynamics’
There are the easy exports where they just publish the report in text mode and then open the same in excel and I’ve seen customers that love formatting data in excel, spending countless hours formatting and at the end they have to do it again because data was refreshed.
There are others that are more complicated but yield better results, like Excel Reports, SSRS or plain T-SQL extracts and just very few who take advantage of the Export Solutions but that will be a subject of a future post so stay tuned.
Smartlist is a very useful tool within GP but some customers find it confusing because of the filters and how data is stored in GP.
One of the questions that made me write this post for you is, How can I sort data in Smartlist using more than one field, so I don’t have to do this in Excel?
The solution is simple but believe it or not, I learned that not many people know about this, I queried my own colleagues and I was shocked.
Here is my revelation for you, hope I can save you some time …
Use the Order By feature in Smartlist. Let’s go thru a sample:
Step 1.- Open Smartlist
Step 2.- Open Financial > Account Transactions
Step 3.- Double click on the * named smartlist
Step 4.- In the Search Account Transactions window click on the Order By button
Step 5.- Add the sort rules/levels from the list on the left, by using the Insert button
in my sample I am sorting by Account, then by the amounts, but I want all debits from highest amount to the lowest, then I want all Credit postings same rule and lastly I want to sort by the Series.
And here is the result, so no more single column sorting!!!
Step 6.- Click OK twice and see your results
Here is another sample where I am sorting by Journal entry then Highest Debit Amount to lowest and lowest Credit Amount.
Until my next post!!!
Francisco G. Hillyer
Hello all, I would like to provide you with some information on what to look when Dynamics GP seems to be working slow. As you may already know Dynamics GP is a process driven application and you may experience slow performance when specific processes are performed in GP please take a look:
· While posting might be due to the PJOURNAL table as you know checks post too or remittance is being printed separately
· Client workstations should have a default printer setup and online, remove invalid printers
· While opening windows, the autocomplete feature may cause performance issues and if not used can be turned off
· While login into Dynamics GP or utilizing 3rd party dictionaries as well if Menu Master table (SY07110) became too large.
· The location of the modified dictionaries other than local workstation
· Certain Smartlist reminders might interfere with login into Dynamics GP
· You may have shortcuts to network locations that are no longer mapped or available
· Printing to file directly into the client/remote computer instead of the hosted server user folders
· OLE Notes path in Dex.ini
· SQL AutoClose and AutoShrink options not set to false
· Virus scanner setup not excluding the following extensions (CNK, DIC, CHM, SET, INI, DAT, IDX, VBA, LOG, LDF, MDF)
· The Dynamics GP homepage smartlist favorites
· The Dynamics GP homepage outlook integration
· Enabling tracing options in DEX.ini
· Bad user defined triggers in SQL
· Bad configuration of SQL server memory allocation
· SQL server or Dynamics GP server available disk space
· SQL server log file is full and is not set to Autogrow
· TNT*.* files, your %TEMP% folder has not been cleaned
· Non-compliant SQL server/GP Server/Client hardware
· Different DB owner than DYNSA
· Little or no SQL server maintenance (Table Fragmentation)
· You might be missing table indexes or statistics
· When exporting a budget, thru the budget wizard it seems locked (if you are using the excel wizard to export, make sure the “save as” dialog is not on the background, Alt-Tab to it as it must have been opened and its behind your main GP windows.
· Too much history (You can archive historical years, specially if you have large tables like Item Master, Customers, Vendors) Believe me I ran reconcile one time and it took 6.5 days on a company with more than half a million SKUs and 5 years of sales.
I have witnessed how few administrators that in order to preserve enough disk space they have a tendency of running SHRINK on the SQL server, this obviously will fragment tables affecting performance. I have a post that covers that here.
If you want us to take a look at your environment don’t forget to contact us, and as always when troubleshooting record answers for the following questions:
1.- Can you replicate the issue? write down steps that let you reproduce the issue.
2.- If its related to posting, please note the module( s ), how many transactions are in the batch, how long does the process last? how long did the process last before?
3.- On a Server/Client install, can you replicate on the server?
4.- Can you reproduce on all or other clients?
5.- Are there any 3rd party products running on the same SQL/GP server or together with Dynamics GP?
6.- Are there any customizations in GP?
Until my next post and let us know if we can help!!
Francisco G. Hillyer
So just like every year we go thru similar steps, I am providing some help along the way, many of the processes described here belong to a published KB from Microsoft as well links to posts from other resources but I wanted you to have them all in one place.
Please note that some of the links require you to have access to Customersource/Partnersource.
Difference between Year End Update and Payroll Tax Table Updates
The Year End Update download contains software changes to allow you to comply with 2012 filing requirements as well as the most recent fixes for your Dynamics application.
The 2013 Payroll Tax Table Updates contains updated rates and tax changes as well it might contain FICA/Medicare changes to be applied when processing 2013 payrolls.
Here is the link for the 2012 US Payroll Year End Update: Click Here
Here is the link for the US Payroll Tax Updates: Click Here
It is important to mention that you can install the Year end update prior to your last payroll for 2012, however do not install the Tax table updates before your last 2012 payroll as you might end up with a wrong calculation.
Always backup your data, your .DIC files as well.
Setting up / Adjusting Fiscal Periods in GL
Microsoft provides a KB article number 871679 KB871679
Closing Dynamics GP GL
STEP 1: CLOSE ALL OTHER MODULES
Complete the posting/closing procedures for the modules in the suggested order prior to closing GL, please note that if you are not using a particular module, just skip it:
Follow the instructions provided in each KB
Inventory: KB 872713
Receivables Management: KB 857444
Payables Management: KB 875169
Fixed Asset Management: KB 865653
For Microsoft Dynamics GP 10.0 Service Pack 2 and greater, functionality was added to consolidate balances for dimensions in Analytical Accounting. Please review KB 960356 to make sure you have properly marked the dimensions that you want to be consolidated during the year-end process. Please note that there is no separate year-end process that needs to be run in the Analytical Accounting module. When the year-end close process is run for General Ledger, it will automatically consolidate the balances and move the transactions in Analytical Accounting for dimensions that were properly marked.
PAYROLL year end procedures are independent of the procedures in other modules and are usually performed at the end of the calendar year. Please see this KB 850663
STEP 2: POST FINAL ADJUSTING ENTRIES
Adjusting entries are considered most of the time as entries that allow you to correct errors that were made when transactions were recorded as well they might be utilized to assign revenues or expenses to period or periods in which revenues were earned or expenses incurred.
If you need to in setup or adjust your fiscal periods in GP, please review the section “Setting up / Adjusting Fiscal Periods in GL” at the beginning of this article.
STEP 3: VERIFY ACCOUNTS POSTING TYPE
The posting type helps Dynamics GP determine whether an account will be closed to the retained earnings account or if the account balance will be brought forward to the next fiscal year.
Follow these steps to print an account list:
- On the Reports menu, point to Financial, and then click Account.
- In the Reports list, select All Accounts, and then click New.
- In the Option box, type all accounts.
- Click to select the Inactive Accounts check box. (if you want to delete inactive accounts)
- Click Destination to specify a report destination, and then click OK.
- Click Print.
STEP 4: CLOSE FISCAL PERIODS FOR 2012 (OPTIONAL)
Use the fiscal periods setup window to close all fiscal periods open for the 2012 year. This will prevent transactions from posting to the wrong period or the wrong year.
NOTE: If you still use Microsoft FRx, keep one period in the most recent historical year open to prevent the error: “FRX Print Engine Failed to Load the Company Calendar” see this KB 874932
STEP 5: PERFORM MAINTENANCE ON FINANCIAL SERIES (OPTIONAL)
Run the check links procedure on the financial series group of modules.
Make sure that you always have a backup and that you can confirm you can restore from it.
STEP 6: VERIFY SETTINGS IN GL SETUP WINDOW
If you are like me and always want to keep historical records, you must enable the checkbox next to Accounts and Transactions in the Maintain History area of the General Ledger Setup Window.
NOTE: If for some reason you have the checkbox enabled for “Close to Divisional Segments” and you are no longer closing to Divisional Segments or by mistake someone else enabled it and not using it pay attention:
I have discovered in the past a BUG in dynamics GP that is still there as I reported in this blog in August 14, 2012, if you would like to read more about this important step please click here: YEAR END CLOSE BUG 64711
STEP 7: MAKE ANOTHER BACKUP (OR BACKUP IF YOU HAVE NOT)
Make sure all users are out of the system
Remove stranded user sessions, you can follow this post Removing Stranded Sessions
Backup DYNAMICS database
Backup all company databases if you are unsure which databases to backup you can query the company master table (SY01500) and retrieve the names, the following script can help you determine that information.
select INTERID, CMPNYNAM from dynamics..sy01500
Make sure to backup as well the Dynamics GP code folder
STEP 8: PRINT A TRIAL BALANCE REPORT (OPTIONAL)
Use the Trial Balance report window to print a year end detailed trial balance report. Even when this step is optional it is highly recommended to be followed.
STEP 9: PRINT YEAR END FINANCIAL STATEMENTS (MR, FRx, Other)
Print any year end financial statements that are required. The most common are:
- Balance Sheet
- Profit and Loss Statement
- Statement of Cash Flows
- Statement of Retained Earnings
STEP 10: SETUP A NEW FISCAL YEAR
Before you can perform the year end closing routine, you must setup a new fiscal year, please follow the instructions on the section at the top of this article to Setup or Adjust Fiscal Periods.
STEP 11: CLOSE THE YEAR
- Click on the Microsoft Dynamics GP Menu > Tools > Routines > Financial > Year End Closing.
- If its not specified, you can key in the Retained Earnings Account.
- Optional: Specify the Starting Journal Entry
- Click on Close Year
STEP 12: BACKUP YOUR SYSTEM
Make another backup of the Dynamics DB and all the company Databases.
Thank you for reading I would like to mention that this post enhances Microsoft KB 888003
Until my next post
Francisco G. Hillyer
This time I would like to share with you something that I recently learned “the hard way” obviously on a support case.
First of all, I want to express the importance of validating your information and that the engineers/partners that are/were involved in your company setup of Dynamics GP were bound to the best practices established by Microsoft and supported by many of my colleagues.
In my case, a customer did a side by side upgrade of SQL, with this came the issue of not having the DYNSA login in the new SQL instance, we followed certain processes to make sure DYNSA was the owner of the Databases Dynamics GP is using.
But you may ask who or what is DYNSA? my friend Mariano Gomez has a post very complete about this subject and you can find it here: Mariano’s DYNSA Info since I am not reinventing the wheel take a look at Mariano’s blog its packed with information for all audiences (GP related !!).
So when I was working on this customer DYNSA setup, I suddenly remembered another case where I was having issues with a third party, I jumped into their environment (literally) and started investigating this DB configuration, to my surprise the owner of the databases was an AD account not DYNSA. I proceeded to replace the owner and then certain SQL reports started working and producing results. I am still intrigued on why, but I will do a full research on spare time.
So back on the game for this customer issue I was having while trying to archive data, just imagine a SOP30300 table with 11 million records and a huge base of customers.
The queries running were taking countless hours to execute not even mentioning the impact on the processor. memory and of course user experience.
I learned that the customer had a “Maintenance Plan” where they executed the Shrink process on SQL, as you may know I am a SQL enthusiast and I recalled an important blog post from another noted resource Mr. Pinal Dave aka “The SQL Authority” here is his post about why is BAD to shrink a DB Shrink is Bad for you… there is one section in the article that explains that Shrinking a DB to obtain disk space will actually fragment your tables, obviously to reduce fragmentation you rebuild indexes. So this maintenance plan was being executed to reduce disk space, then to improve performance, and the disk space was gone again. Wise words from a mentor that prefers to be in the shadows once said “with current prices on storage why waste time shrinking when you can focus on performance”.
I ended up tweaking some SQL scripts to automate a SQL job on finding fragmented tables in the DB and executing that as part of DB maintenance, as I said “go buy another disk drive and add it to your server, move the logs to this new disk and keep data apart from the logs and you will be better than now”.
I hope my experience helps you for a better community.
Until my next post
Francisco G. Hillyer
I had the opportunity to work on a case where the Year End Close report was being printed with the Debits not matching the Credits. No its not the JE created after a GL close, but the report that lists all P&L accounts and the retained earnings account.
Customer showed me how “before the upgrade” all YEC reports matched and “after the upgrade” they were not in balance.
I inherited this case from my friend Doug Pitcher and my friend Mike Feori.
The oddness of the case made it challenging to resolve, however I try as much as possible to adhere to the “Microsoft Dynamics 10 Rules” rule number 6 says: “Search for a workaround when final solution can’t be provided or is delayed”.
Here is the information I used to recreate the scenario and its improved with comments from Microsoft CTS.
The issue has been written up as Bug # 64711 “Divisional Account Segment information not updated in GL40000 table if you disable in the General Ledger Setup window”.
Here are the steps that can be taken to recreate the problem:
1. Go to the General Ledger Setup window (Financial Area Page under Setup).
2. Select the check box for ‘Close to Divisional Account Segments’ and select segment 1.
3. Verify that the DIVACTSG field has a value of 1 in the GL40000 table.
4. Go back to the General Ledger Setup window and uncheck the box for ‘Close to Divisional Account Segments’.
The DIVACTSG field would be set to a 0 in the GL40000 table.
The DIVACTSG field will still contain the segment selected when you originally did the setup.
Run an update statement to set the DIVACTSG field to 0.
Basically, if you select the check box to close to Divisional Account Segments in the General Ledger Setup window and you specify a segment the DIVACTSG field in the GL40000 table gets updated.
The issue is that when you unselect the option in the General Ledger Setup window, the DIVACTSG field does not get updated with a 0. It holds the value that was initially selected, the window greys out but the value is still a 1.
This is a problem when generating the Year End Closing report for companies that are not using Multicurrency. There are two different reports generated for the year end close-one if you are registered and using Multicurrency and the other is when you are not registered or using Multicurrency. The problem is that during the year end close process, the code breaks the profit and loss accounts into multiple retained earnings lines. Only the first RE line is written to the temp table because the rest are rejected due to key errors. The key on the table is composed of the ACTINDX, Ledger_ID and CURNCYID fields. The report pulls from this temp table and so it is only getting the first line that is inserted into the table. The tables are correct, but the report is wrong.
Remember I was able to reproduce all the steps many times while testing and trying to identify the issue because I had a pre close backup and a test environment to perform the close. Lucky me to always backup otherwise I would have been doomed by the following phrase “I have done millions of GL close procedures I don’t know what to do now….”
Have a great day!!!
Even customers are truly surprised when I show them how Integration Manager can pull information from one company or even better from another SQL server into Dynamics GP as a source.
Yes I know you are surprised too that I am telling you that your source can be a SQL Query Script…….
We have many ways of sorting data in integration manager, we even have filters and sort fields on the source definition, but nothing beats the customer frustration when they have a sorted file and Integration Manager scrambles the file, then open up the distributions for example on a JE import and see that the order is not even close to what the source file have.
One thing important is that there is a setting in the IntegrationManager.ini file. This setting is called UseOptimizedFilter normally I see this option with the value True.
When this option is enabled, Integration Manager uses a series of ninja techniques to optimize the data upload but that has an impact on the sort order.
If you want to have the distributions ordered or your transactions in the order you have them in your source file, close your Integration Manager, go to this file located on the Integration Manager code folder and set to false this setting.
Try your integration once again and voila!!!! Its just like magic, everything is the way you had it on your source file.
I am hoping to save techs from headaches here, and if this tip helps you, let us know, we want to know if our work can actually influence a better Dynamics community.
The call was interesting because a batch held in Financial coming from Receipt entry was stuck with the following conditions:
- The transactions where doubled (2 journal entries per transaction)
- and a singular message: ERROR: Posting to table POP30390. Restore from a backup if possible.
I did search Bing right away with no good looking results. I did the initial review as always with the dexsql.log file until something interesting appeared to be holding the transaction the “Breakdown Allocation” field. This field was enabled, so first things first, backup and restore to test company, I updated the field to 0, removed the doubled JE’s from the batch and it posted just fine.
Later on I skipped to old friend Google and it did brought a case in the community that suggested the same approach user Vishal Pandya1 suggested the same fix however this case appeared for them after an upgrade for GP 10 SP3 to SP5.
The case can be found here Error Purchase receipt batch would not post
Have a great day!!!
Lately for many of our customers the Connect section has not been working as expected, for a few its just an ugly Error 404: File or directory not Found.
Or simply it has been getting in the way of Integration Manager. Even when many colleagues like Mariano Gomez, Mark Polino, David Musgrave, Leslie Vail and others have provided help to the community on this issues. One question remained unanswered: How to massively remove it without the administrator login into each account?.
Famous engineer Tami Jones from the RoseASP team came up to my beach front office with a wonderful view of the Pacific ocean (ok it’s a 3 wall cubicle with no view) and asked me how can we automate this process as you know we team up with myGPcloud as well.
So I decided to take a look at the homepage behavior and came up with the following descriptions:
|SectionID||Value 1||is the ToDo Section|
|SectionID||Value 2||is the Outlook Section|
|SectionID||Value 3||is the Metrics Section|
|SectionID||Value 4||is the My Reports Section|
|SectionID||Value 5||is the Quick Links Section|
|SectionID||Value 6||is the Connect Section|
The table responsible for storing the values to display or hide those sections is SY08100 in Dynamics DB. So here is the script that will help you remove the connect section:
With a little tweak you can limit the update statement to work only on 1 user or a set of users.
Always remember to backup your database and try statements in a test DB.
Have a great day!!!
I have not forgotten about you so here I am bringing good news. Dynamics GP 2010 Service pack is out.
We all have been very excited about this release as it fixes many issues for Analytical Accounting that we were working around. On my favorite topic, eConnect headaches will go away with SOP and PO.
Manufacturing has some improvements as well, so ok I will now provide you with the direct link to download from Microsoft’s website, remember to use your credentials to access this password protected site!!.
Have a great day!!!
If you have a high volume drop ship business, Dynamics GP can help you manage and operate the business. You may receive sales orders from a website or have several sales order entry people that can really turn out the orders. If a lot of these orders are to be drop shipped from your suppliers, directly to your customers, Dynamics GP can help you keep it all in control.
This is a typical process that might be used:
Orders have sales order lines that have the Drop Ship box checked.
All orders are saved into one or more batches. The batches will be used to process a lot of orders at once.
Periodically purchase orders will be created to your suppliers to provide order detail and shipping instructions. Use the Sales Document Range Inquiry screen to select all sales orders for which you want to create purchase orders. There are different criteria that can be used to select all the drop ship orders. In my example I used a unique Order Type to identify the drop ship orders. Click on the Purchase button to create purchase orders for all the drop ship orders.
The system will suggest purchase orders that should be placed. You can change the attributes of any purchase order at this time if you want.
In this example I am creating several purchase orders to two vendors to fulfill all the drop ship orders. When the suggested purchase orders are reviewed and determine to be OK, select the Generate button, and the purchase orders will be created.
You can use the Print Purchasing Documents screen to e-mail purchase orders to the vendors all at one time.
As orders are shipped by your suppliers, you can process the vendors’ invoices into accounts payable. When the vendor invoicing transactions are posted, they will indicate to the related sales orders that the items have been shipped. The Quantity Fulfilled on each sales order line will be updated with the information.
Periodically you can transfer orders in your batch(es) to invoices, send the invoices out via e-mail, and post the invoices.
By using the batch processing functionality in Dynamics GP, you can quickly manage a large number of drop ship orders.
Here’s a related post that gives more detail on the drop ship process within Dynamics GP: http://gp.rosebizincblogs.com/2011/11/processing-direct-shipments-in-dynamics-gp.html
Here’s a video I created the shows you the process: http://youtu.be/GD_qzCe6KeQ