Could not e-mail status report to sender. Insufficient Memory in Dynamics GP

blog pictureHad a client receiving the above error while trying to email statements. The client had moved servers so it was working on the old server but the new server kept on saying Insufficient Memory. I finally opened up a case with Microsoft and somehow sneakily passed the issue off to a fellow consultant to follow up with. I actually thought MBS would know how to resolve the issue and I was leaving for the day and I wanted the issue resolved quickly. That was eighteen days ago and forty emails by the client, MBS support engineer, and the consultant I passed this off to (as well as several phone calls related to this case). Yes, I counted as I was curious.

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Here is the final thing that resolved the issue:

I did some research on my end and noticed that the email functionality does not work as expected on a 64 bit install. Please install a 32 bit version of outlook and try to send the emails.

*********************

After installing the 32 bit version of Outlook the functionality worked as expected.

I’m not sure what the consultant I passed this off to thinks of me at the moment. He was a good sport and copied me on all the emails he sent back and forth to everyone. I’m pretty sure that was an attempt to make me feel guilty he was doing all the work on this case. I suppose I do feel guilty a bit. At least enough to blog about it.

Thanks Rob Kalproth (Rose superman) and Chai Polumati (Microsoft engineer).

Interacting with Microsoft Dynamics support

blog pictureI had a newer colleague open up a case with MBS support yesterday for the first time and I watched as he interacted with the support engineer. I remember my first few years of of opening up cases for everything while I learned the product. After a while I realized that the engineers responses were often just tech docs I could find for myself on PartnerSource. Submitting a case and interacting with support is an art. It’s sometimes hard to communicate issues in a way that helps the support person focus in on the scope of the issue but makes the case open enough that the engineer won’t say “that’s not part of the scope, I’ll have to open another ticket for you.” Here are a few suggestions when opening a case with the Microsoft Dynamics team:

  • Search Partnersource and Bing/Google first before opening a case
  • Look at the articles suggested regarding the modules you select when opening a case. They have guided me a few times before actually opening a case
  • You can try posting the issue on the dynamics communities but you often get what you pay for. If it is an issue that needs immediate attention it often seems to be more efficient to just open a case with MBS
  • Choose the module and function as close as you can to the issue. At lot of newbie support folk are certified by module (at least I’ve heard “I’m not trained on that module” several times)
  • Send screenshots of errors attached to the case. For some reason it’s easier to troubleshoot when a screen shot is sent. I like screenshots as it often tells me things the user doesn’t even know they are communicating like what version, function, company name, login name, type of error, etc.
  • After you open a case and the response comes back from the technician that includes tech docs you’ve already tried, request a phone call. Don’t keep going back and forth by email. It wastes time and is a painful experience
  • After giving the support engineer sufficient time to troubleshoot the issue ask to “Escalate the issue”. That usually gets you beyond the newbie support person.
  • Don’t let the engineer off the phone until the issue is resolved. If you get MBS on the phone it often feels like they are incentivized by closing the out as fast as possible. That often leads to a back and forth that takes longer then just resolving the issue in one call
  • When I open a case with MBS I always say in my case that I don’t want them to leave a message. I usually state something like “please have the phone answerer IM me to get me off whatever I’m doing”. Our phone people know to try and track me down if the call is from Microsoft.
  • It is important to have access to the clients system before MBS calls or at least have immediate access. There is nothing worse than having MBS on the phone and no way to access the clients system
  • If your guaranteed response time is missed make sure the call is not charged. It should be free.
  • If the call relates to a bug in the system it should be free.
  • I usually figure for me it’s worth opening a case if I’ve spent around an hour troubleshooting an issue. It’s just not worth the time beating my head against an issue for five hours only to find out it’s a bug.
  • If a new ticket is opened because it relates to another MBS software (i.e. SQL) make sure the ticket isn’t charged again
  • If there is an issue with response time email dynsolve@microsoft.com and the support manager will assign the case. For a few months a while back every case I opened seemed to need a copy to dynsolve as when we did a follow up on a case it would go back to the same engineer who was probably out on a two week ice fishing expedition to Northern Minnesota and didn’t respond until they came back
  • Don’t always take the engineers word as gospel. I argue with the support people all the time. I may not always be right but I know when someone’s just trying to get me off the phone

We are really very lucky in the Dynamics community to have such a great support team assembled together in the frozen tundra and permafrost of North Dakota. Just imagine if the support team was located someplace warm like California where there was something more to do in January other than go to work and take support calls.

Anyone else have any suggestions when working with Microsoft support?

Printing a different company name and address on your checks based on the location assigned to the checkbook – report writer fun

The default check stub form in GP assumes that you have purchased pre-printed check stock with your company’s information such as name and address pre-printed on the checks.  But, let’s say the check stock your bank sent you doesn’t have this information?  And let’s for a moment also say that you have multiple checking accounts and you want to print different information on each check based on which account you are printing checks from.  For example, one account might be for your LLC, and another might be for a trust account, and you want that information to print on the check, i.e. “Fabrikam LLC Operating Account” and another say “Fabrikam LLC Trust Account”

This seems like a simple idea, but it can get a little complicated.  GP assumes that you purchased pre-printed check stock with that information printed on the check, and so you have to actually customize the check form to print the company name and address information assigned to a specific checking account.

I’m going to show you how, so roll up your sleeves and take a deep breath as I walk you through the process.  There are a lot of moving pieces here, so pay close attention, if you miss a step then it may not work as intended.

First, we’ll go through the setup part on the GP side.  You’ll go into your checkbook in GP and assign an address to it, by going to Cards –> Financial –> Checkbook.  Open up the checkbook you want to assign an address to.  Notice the Company Address ID is missing:

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Click on the hourglass next to company address ID, and select an address ID that you want to assign to this checkbook.  If you do not have one setup yet, you will click on the blue underlined company address ID label, which will take you to the address window:

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Fill in the new address information, note that this information will be how it prints on the check so make sure you name the company name and address exactly how you want it to appear on your new checks and click Save, and close the window.  Then, select that new account in the Company Address ID field on the checkbook maintenance screen to assign it to your checkbook, and click Save on the Checkbook Maintenance screen to save your changes.

Phew!  Now we’re done what next?  It’s time to go to Report Writer and customize that report!

Click on the Microsoft Dynamics GP Logo and click on “Tools” then “Customize” then “Report Writer” (you can also press Alt-F9 to open Report Writer from GP).

Once Report Writer Launches you will see a product window pop up, it should default to Microsoft Dynamics GP, so click OK:
Report Writer Dynamics GP

Once report writer opens, it’s like a blank canvas, you have 4 buttons at the top.  To start customizing a report, click on the Reports Button:
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Once you click on the reports button, you will see all your reports that you use in GP.   If you’ve never customized any reports, the modified reports side should be blank.  Scroll down through original reports, and locate the “Check With Stub on Top and Bottom – Graphical” and click on the “Insert” button to copy it over to Modified Reports:
Report Writer Dynamics GP

Now, you’ve copied the form over you can edit it by clicking on the form and clicking open.   When you open it, you still don’t see the report, you see this report definition box pop up:

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Before we go look at the layout, we need to add the company address fields to the check report.  To do this, we need to link the table since the company address master table is not normally part of the check report, so click on “Tables” to open up the table window:
Report Writer Dynamics GP

This window shows you the tables that are included by default on the report.  We need to add a few more tables so we can get that address information we added to the checkbook earlier.  So, click on New, and you will add the CM Checkbook Master table by clicking highlighting the CM Checkbook Master and clicking OK:
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Now you’ll see we have the checkbook on our report which has the “Address ID” field in it, but we will also need that Company Location Master to get the name and address to print on the check.  Click on CM Checkbook Master and click “New” which will open up the related tables again:
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Click on Company Location Master, and click OK.  If you did everything correctly, your Report Table Relationships Window now looks like this:
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You can go ahead and close this window by clicking close and we’ll move on to the next step of the process, the exciting part!  Adding these new fields to your report!  To do this you will click on the “Layout” button on Report Definition to pull up the layout of your check form:
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Oh no!  It’s a big scary window with all this stuff, what do I do?  Don’t panic!  You’ve made it this far, we’re getting closer.  If you look at the report layout screen you will see this is the default layout for printing a check, with the various fields that go on the check stub as well as the check.  Off to the right of that, we have our “Toolbox” which is where we can add fields to the report, or add a text box to the report by clicking on the “A” font button.  Behind the toolbox there is a properties window.  When you click on a field on your report, the properties window pops up which allows you to edit your fonts various attributes of the field.

Before we go ahead and add that company name and address to the report, there is one more housekeeping item.  Because you’re going to add a customized address to the report, rather than the standard one, you will need to setup a City-State-Zip “Calculated field” so that the City, State and Zip can print perfectly on the form, otherwise you’ll have a bunch of blank spaces in between the 3 fields because the system will interpret whatever field size, so if City has a max size of 40, and your city is only 20 characters, you would have 20 blank characters.  To fix this we do as follows:

In the toolbox section, where it shows “PM Payment Work” you’re going to click on that, and change it to “Calculated Fields”:
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When you click New, the following window pops up:
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  1. Give it a name such as “Calc City-State-Zip”
  2. Change the Result type to “String”
  3. Expression type “Calculated”
  4. You need to trim the address, so first you will go to the functions tab, select system-defined, and locate the STRIP function, click add
  5. Now go back to the fields tab, select the Resource “Company Location Master”, and select the “City” field and click Add
  6. Then in the calculated box where it’s adding your fields, click the mouse pointer just off to the right of the ) so it looks like this:
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  7. Then click on CAT to add the CAT symbol (#) which will tell it to concatenate the fields together into one
  8. Then click on the constants tab, change type to String, and in the constant box type , and a space and click Add
  9. Then click on the CAT to add another (#)
  10. Then add the strip function again under the functions tab,  and click on fields and select the State field and click Add
  11. Click your mouse pointer just to the right of the ) like we did in step 6
  12. Click on the CAT to add another #
  13. Click on Constants tab and select type of string and type a space in the constant box and click add
  14. Click on the CAT to add another #
  15. Click on the Functions tab, and add the strip function again, then go to the fields tab and add the field Zip Code from Company Location Master.  When you are done it should look like this:
    bp1-15

In the Report Layout box, you’re going to look at section F2 – Check & Hdr – this is where you want your company name and address to print, probably in the top left corner of the check, much like a return address on an envelope.  Locate your toolbox with all your fields, and you’re going to click on the little down arrow next to the list of tables, and select “Company Location master”:
bp1-16Scroll down the list until you see “Location Name” , and drag it onto the report under check & hdr:

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Go back to the toolbox, and select the field “Address 1″ and drag it under location name…

Lastly, go back to the toolbox, and click on the drop down where company location is and change it to “calculated fields”, and select the Calc Company City-State-Zip field that we created earlier and drag it onto the report.  When you are finished it should look like this:

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Note:  You may need to click on the Calc Company City-State-Zip field on the right side and drag it out to make it wider like this if it’s cutting off on your report:
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Now that you are done editing your report, you’re going to return back to GP by going to “File – Microsoft Dynamics GP”  … Important NOTE: Make sure when prompted to save the report layout that you click Save or you will lose all this work!  It may ask you twice, if so, click save both times…

Back in GP, you will now need to give your users access to the report.  You will need your system password for that.  Click on Microsoft Dynamics GP –> Tools –> Setup –> System –> User Security and enter your system password.
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In the security setup window, select user sa, and select your company from the company drop down, and then at the bottom, click on the “Alternate/Modified Forms and Reports ID” blue underlined text to bring up the report screen.  You will need to enter your system password again.

In this window, you will select Reports Under type and it will bring up a list of reports.  Expand the Purchasing by clicking the Plus next to Purchasing.  Then go to the “Check With Stub on Top and Bottom – Graphical” and click on the plus next to it.  From there, you will see there is a modified report, so click the radio button next to the modified one so it’s selected, and click save at the top.

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Once you click save, the window clears, go ahead and close the Alternate/Modified forms and reports window, and also close the security setup window.

You are officially done! Now you can go to print your checks.  NOTE:  Make sure when you print your checks that the stub you just customized is the one that is selected in the Check Format section, it should say Stub Top/Bottom – Graphical like this:

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And here is my pretty check with the company location name and address printed on it! :)

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I hope you have enjoyed this lesson in Report Writer and customizing the checks!

 

Dynamics GP Bank Reconcile to GL

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Dynamics GP Bank Reconcile allows you to easily reconcile your Dynamics GP Checkbook to the General Ledger. This will really cut down on the amount of time it takes to validate your cash accounts and prepare financial statements.

Reconciling bank statements is a task that involves matching your bank’s account statement to your bank records in GP and to your general ledger. You are reconciling three sets of records. It can be a nuisance if you don’t keep on top of it and use the tools within GP to help you out. The bank reconciliation module has its own reconciliation process to match your bank’s account statement to the bank records created and maintained in GP. The Dynamics GP Bank Reconcile function allows you to then easily match the bank records in GP to the general ledger transactions in GP. Once you complete these two processes you can be assured that your financial statements related to cash are correct.

To run the Bank Reconcile to GL, go to the Finance Area Page >> Routines >> Reconcile to GL

Dynamics GP Bank Reconcile

Here you just select the Checkbook you want to reconcile, and the general ledger account that represents that checkbook. Specify the date range for which you want to select transactions for both bank transactions and general ledger transactions. Then click on Process. You will get results similar to this:

Excel Bank Reconcile to GL

 

 

The “Unmatched Transactions” are the ones that you’ll want to investigate. There are links to the underlying transactions in GP from the Excel results report that will help you identify and correct the problems.

The “Potentially Matched Transactions” are transactions that do not match on these four criteria:

  1. Transaction Source
  2. Document Number
  3. Transaction Date
  4. Payment/Deposit Amount

You will want to analyze these to see how your records can be adjusted to fix the problems.

The “Matched Transactions” are good and you don’t have to worry about them.

After you have made your changes you can run a new reconciliation to see the results.

Here is a quick video that shows this functionality: http://youtu.be/Enh2RIHshWU

Dynamics GP Inventory Reconcile to GL

Dynamics GP Inventory Reconcile to GL allows you to quickly reconcile your inventory records in GP to your general ledger.

The reconciliation of inventory to the general ledger can be complicated because you may have several general ledger accounts that represent the valuation of your inventory. And there are a lot of transaction types that effect inventory, e.g. purchase orders, cycle counts, sales invoices, quantity/value  adjustments. And if you then use the customer and inventory masterfile to select different GL accounts based on specific customers and items, you can have a real mess if everything isn’t set up correctly.

To run the Dynamics GP Inventory Reconcile to GL process, navigate to the Finance Area Page >> Routines >> Reconcile to GL:

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The key with this window is to correctly and completely identify the general ledger accounts that represent your inventory value. Once you’ve selected the appropriate dates, click on “Process” to view the results in Excel.

This is an example of what you’ll see:

Dynamics GP Inventory Reconcile

The “Unmatched Transactions” are the ones that you’ll want to investigate. There are links to the underlying transactions in GP from the Excel results report that will help you identify and correct the problems.

The “Potentially Matched Transactions” are transactions that do not match on these criteria:

  • Transaction Source
  • Journal Entry Number
  • Document Number
  • Date
  • Amount

You will want to analyze these to see how your records can be adjusted to fix the problems.

The “Matched Transactions” are good and you don’t have to worry about them.

After you have made your changes you can run a new reconciliation to see the results.

Here is a quick video that shows this functionality:

 

Inventory Insights

 

The type of Dynamics consultant you want

blog pictureI had the pleasure to watch from afar how a fellow consultant dealt with an issue her client was having in GP. I say from afar because I had little to do with the issue but was copied just in case I may be able to help.

The consultants situation involved a third party product to GP and because something was not working her client was faced with receiving fines if the software didn’t start working that day.

Here’s a summary of the events:

8:54 am I see this email come through: CUSTOMER IS DOWN!!!!!!!!!!!!!!!!!!!!!!!

I personally jumped to see what was wrong. It wasn’t really related to me so left it alone as I was sure the people involved would take care of it.

9:29 am Email to ISV that says roughly “here’s the issue, we need new or temporary reg keys for this client”

9:32 am Follow up email with different subject line

9:43 am Another follow up email to ISV

9:47 am Another email to someone else at ISV trying to get a response

9:50 am Email from ISV as follows

*******************************

Please REFRAIN from sending different emails with totally different subjects as this morning, you have already opened up 3 NEW tickets in our system.  Please use the same one.  We are already looking into this and getting back to you shortly.***************

******Side note**** At this point I’m laughing and we have several people in our office commenting on this issue. I call someone on my team to make sure we can’t do anything to help. I’m assured our team is on top of it and waiting for reg keys so we can get them input for the customer.

9:55 am ISV responds further

9:58 am Crisis is averted and plan put in place to resolve issue completely

I’m sure there were several calls involved as well but I wasn’t privy to those efforts.

Discussion

I’d like to hear what everyone thinks about this exchange of events. I wrote down a few comments I expected but thought otherwise as I’d like to hear what things come to mind when seeing the summary of events above without me jading the conversation.

OK, one jading comment – I wish I had a consultant that’s persistent and engaged for whatever issues are important to me. I love the fact she got the attention of the people involved and didn’t wait for a response. I’m sure she rather get yelled at for being annoying then risk the client’s well being.

I personally wasn’t much help in this situation but I was aware of the issue and took action just in case I was able to help.

Dynamics GP troubleshooting– “GP does the darndest things” series

blog pictureMost days support is stressful, hectic and occasionally painful. Today was not one of those days. We’ve had a good time answering a calls and even had one I couldn’t help but share. After thinking about this a few minutes I think I’m going to start a “GP does the darndest things” series.

All names have been changed to protect the mostly innocent.

The very first entry in our Darndest series is documented below.

After several valid issues being submitted by a client we received the following email and screenshot.

*************We are having issues with running the trial balance reports in GP from the GL, AR & AP module for all entities.  This was not an issue yesterday.

Please take a look at this ASAP as again, we are in close mode this week and need GP fully functional.

image

***************

One of our support engineers suggested they try 15% or even 20% as that is like twice as good as 10%. I didn’t think that was very appropriate so I responded with a very serious and polite:

**************Try changing the view from 10% to 100%.

Let us know if that works.********** type email thinking we had a good chuckle and they were going to respond with a  simple “Duh”.

Nope. Got this back:

************Nope, even tried logging out and coming back in.************

After looking at that another support engineer called me and asked if she could pretty please call the client. It was too much fun to resist so I said “only if you let us conference call in so we can hear you try to hold a straight face.”

Alas, our humorous efforts were thwarted when voice mail picked up our call.

Now, we just had a response saying now the reports are generating to 125% and the user didn’t do anything. After looking around I found this in the dex.ini file MagnifyScreenOutput=125 which captures the last view setting for reports.

After all this we have concluded someone in her office is messing with her and changing the view percentage.

All I know is occassionally GP does the darndest things.

FP:Bad component offset.Form:80 Wind:1 Fld:14 in Dynamics GP

I neblog picturever feel good about myself when I read error messages like the Bad Component Offset error. Why can’t Microsoft just say you are going to have a crappy day today, might as well go home? I’d feel great if I saw that. None the less I had to stick it out and fix my Wind:1 Fld:14 error. Whatever that is.

We received the above error while setting up a new company in Dynamics GP. Tech Doc 861608 suggests synchronizing the account framework as a fix but that didn’t do anything. I was beating my head against this when Tami Jones started yelling at me for all the space I was taking on one of the servers. Looks like all the backups I’ve taken over the past few months was hogging like 100 gbs worth of space on this server and I had filled the hard drive up. My initial thoughts were:

  1. What’s so bad about being a chicken and backing up every time I do anything.
  2. I’m a hoarder. Who knows when one of those backups might come in handy.

Once we got rid of all my refuse the error went away.

When I started looking at this error I was cussing Microsoft’s name for such terrible error messages. After I found out it was my fault I decided to try to stop cussing and to clean my house more often (don’t tell my wife that last one. By house I meant server. I wouldn’t want for my wife to get her hopes up.)

Doug Pitcher’s OFFICIAL 100 most famous, awesome and totally influential Dynamics people for 2013

blog pictureIt has come to my attention that the Other list has been released and those included in this list are throwing celebratory victory parties and are paying their temp workers (those they’ve hired to sit and press the vote button all day) their promised bonus checks.

I’m not too sure what to think about that Other List. Maybe its because I’m uncool but I have no idea who most of these people are. I know all the Microsoft big wigs from the US and I know all the bloggers but that only makes up like 20% of the list. The other people on the Other List are a mystery to me. How about you? How many people have you heard of on the Other list? Now compare that to the Doug Pitcher’s OFFICIAL 100 most famous, awesome and totally influential Dynamics people for 2012. Chances are if you are awesome yourself you know 80 to 90 percent of the people on my list. It’s can’t be a coincidence.

As always, I feel its important to recognize the proper people for their awesomeness from the past year. I had one person email me and ask when the Real List was coming out.  Wait no longer my Awesome friends. The third annual DPO100MFATIDP for 2013 is officially here.

  1. Doug Pitcher – It’s my dang list so why not rig the ballot.
  2. Linda Rose – Hard to move up over Mrs. Rose when she is awesome enough to take the Rose team to Tahiti for a reward trip this past year.
  3. Leslie Vail – Leslie’s campaign to be on the awesome list has not gone unrewarded. It started with her plea for votes on the awesome list as the Other list is just not that cool. She is so great that even that didn’t help as she got voted in for the Other list. Now she followed up with a formal apology which is humbly accepted. You rock Leslie. Congrats on your spectacular-ness.
  4. Kirill Tatarinov – Kind of here by default. When you lead MBS I guess you need to be at the top. I’ve taken pictures with him and have been surprised at how short he is. Kind of like Tom Cruise or Ryan Seacrest.
  5. Victoria Yudin – Just this morning a consultant said to me “I found something on Victoria’s site that…” When a consultant can drop the single name Victoria and no one thinks of lingerie you know you’re awesome.
  6. Steve Chapman – Movie (youtube counts right?) star. Demo king. If you don’t know who Steve is you don’t know how to use the internet.
  7. Doug White – He just did a thousand mile walkabout in Australia. Sounds pretty tough as nails to me.
  8. Tami Jones – Tami gave Doug White a hard time last year as she was listed above him on the list and was so cool she was listed twice. Does this make up for last years oversight Doug
  9. Dwight Specht – Try as Dwight did he couldn’t crack the Other list. In his nomination campaign he even offered free beer. Not sure what else he could of done. No worries Dwight. You’re still awesome.
  10. Aaron Donat – Senior escalation engineer at MBS. I always try to go straight to him but he’s often working on solving the economic crisis in Greece or advising Bill Gates as to where he should focus his philanthropic efforts. When I met him in person for the first time in NO he gave me something like $50 in casino chips as he didn’t want to cash them and he’d already made $50,000 at roulette (or there abouts).
  11. Jivtesh Singh – MVP and all around great guy. How do I know he’s an awesome guy? Check out this blog post where he encourages everyone not to vote for him but to vote twice for David Musgrave. I also met Jivtesh at Convergence for the first time in New Orleans. He indicated I was the most humorous blogger in the community. If I can’t be helpful I might as well be entertaining.
  12. Melissa Sanders- Our lovely and quite dashing office administrator. She threatened to cut my payroll check in half and not do my expense reimbursements for six months if she got as low of a rating this year. I guess bribes or threats work to make it on the top 100 list.
  13. Mathcbox Twenty – I almost got in a fight with someone at the Matchbox Twenty concert. (I wish I was that tough). Some 6’ 3’ dude and his 7’ 2” girlfriend stepped in front of Tami Jones and she wasn’t impressed because it blocked her perfect view of Robby. Jeff Demaria started puffing up and I thought we were going to see some pocket protectors fly. I always get a kick out of accountants gone wild at events such as this.
  14. Rebecca Bunas – AKA the Rock Star. The phrase I’m with Rebecca still works wonders.
  15. Terry Heley – I have clients that want payroll updates when they are available. I always feel like I’m cheating as I usually just wait for Terry’s updates so I don’t have to monitor payroll all the time.
  16. Daryl Anderson – One of our go to guys for help with web clients and Dynamics in general
  17. Errol Schoenfish – Errol saw me across a crowded bar (sound like the start to an awesome song) and he yelled out “where’s Rebecca?” I take it that he knew who I was. I’m Rebecca’s groupie.
  18. Julie Rague- She was so gleeful to be included last year on the awesome list she started recruiting future candidates by introducing me to everyone she knows. It went something like this: “Do you know Doug? He has this amazing list that I’m on”. Great conversation starter.
  19. Mariano Gomez – I wanted to see the fight between Mariano and Mark when I listed Mariano first. I also met up with Mariano at Convergence (OK, the truth was he let me take a picture and get his autograph).
  20. Mark Polino – Mark went on a free fall this year on the awesome list. I still think he’s pretty cool but without any interactions with him this year (other than me swooning from afar) its hard to make it any higher than his ranking on the Other List.
  21. Kofi Annan – There is always a spot for the keynote speaker at convergence
  22. Tami Jones – She fixed my laptop and sent it back with my desktop filled with pictures of all the things we did last year including Tahiti, closing down Bourbon Street, and visiting the CN tower in Toronto. I’m sure we do work when we are together but the pictures are incriminating.
  23. Katie Hasbargen – DYNAA program lead. Took our group on a riverboat tour in NO. It pays to be in the good graces of awesome people like Katie.
  24. Don Morton – Football coach, mentor and site leader over the Dynamics Academic Alliance (DYNAA)
  25. Patrick Roth- One of the coolest support engineers around. His mad dexterity skills are the talk of the town. As he walks down the hall women AND men faint at just the sight of him. I hope you never make the Other List Patrick so you can keep heading up the charts on the Real list.
  26. Lori Pugh-Erdle – North American Manager-service accounts managers is her official title. That sounds pretty official but I’d guess everyone that knows her would say she’s just plain cool.
  27. Lyndsey Creamer – If you know what the DYNAA is you know Lyndsey. She’s awesome.
  28. Ashley Pecoraro – New DYNAA team member that pulled off an incredible preconvergence event for all the college professors using Dynamics.
  29. Sandy Sigsbee – Our office admin that keeps me doing what I should be doing. I often get a call from her scolding me for wasting my time writing silly blog posts and not looking after the customer. Sorry Sandy is a common phrase that I’ve learned to repeat most believably
  30. Doug Kennedy – He’s great and deserves to be on this list.
  31. Chris Dew – He’s pretty cool. I sat with him during lunch at the Partner Event. I felt like I was one of the cool kids for a meal.
  32. Nick Hoban – Moving Nick up on the list last year didn’t get me that MVP vote so I’m at a loss.
  33. Frank Hamelly – Whenever I see an email come over from Frank to our team I always think “Is that the real Frank Hamelly?” So I guess he must be famous.
  34. Chastidy Ruiz – Fellow consultant and technical support buddy. Whenever there is giggling in the office everyone knows we are talking serious consulting type business.
  35. Terry Carlton – Terry told me about a motorbike accident he was in and how he has a bionic arm now. Anyone that has been in a bike accident (bmx or motorized) must be awesome.
  36. Mohammad Daoud – A great resource to the MBS community and fellow blogging buddy
  37. Mark Rockwell – Mark yelled at me this year during a presentation about the cloud. (OK, I’ll tell the truth. He strongly disagreed with my opinion). I still think he’s awesome.
  38. Vaidy Mohan – Vaidy last year commented that it was “Heavenly” to be on the awesome list. He even submitted an official acceptance speech. If that’s not awesome I don’t know what is.
  39. Cheryl Mortvedt – Fellow support person whom I usually team up with to beat up on unsuspecting Microsoft support people at the annual partner advantage meetings.
  40. Todd Schultz- Chair of the DYNAA. One of the pioneers to use a cloud based solution in an academic setting.
  41. Tami Jones – Alright I caved into peer pressure. This is her third listing on the awesome list. I had about 30,001 unique emails and over 400,001 votes confirming she should be on the Real list. With those statistics you can tell that this list is far more reliable than the Other list.
  42. Dana Willmer – Anyone that is willing to guide me around any ski hill is down right cool. If that ski hill is Whistler you get a spot on the awesome list.
  43. Mark Stuyt- He’s not as cool as Dana even though we skied Whistler together. OK, I’m just jealous because he’s a better skier than me and he mocked my Canadian accent.
  44. Jennie Davis – The partner channel head hauncho. The Partner Event is being held in Tampa this year. Something must be going right to move the event from Fargo to…anywhere else. ha.
  45. Mike Feori – This will probably be Mike’s last year on the list. He retired (which is awesome) but it’s hard to stay awesome while watching tomato’s grow all day is the bulk of your duties.
  46. Beat Bucher- Blogger and MVP and fellow Canadian. Most Canadians are special so he gets automatic placement on the Awesome list.
  47. Liane McIlraith – There’s always that one consultant everyone wants to work with. Liane is that consultant. I often try to get her opinion on things but she is usually booked until mid next year.
  48.   Jeff Demaria – He’s low on my list as he almost got me into a fight as described above. He did let me drag him out until the wee hours of the morning the final night of Convergence then missed his flight because he passed out at 5 am. (I told you not to go to sleep). I banged on his door for 15 minutes then gave up and left him (not cool, I know). All the flights were booked from NO the next day so he rented a car and drove to Houston and flew out from there. That’s pretty awesome, right?
  49. Jesse Byam – When I first moved back to Canada several years back he found my resume somewhere and tried to recruit me to be a part of his team. After knowing him for a long time now I’m glad I didn’t pursue that offer as I don’t think we’d get anything done. He’s too much fun and I’m a sucker for fun things.
  50. John Espinoza – When I think of a man that will take charge of things he’s it.
  51. Tim Cruickshank – Poor Tim lost his way and didn’t make it to Convergence. I had people asking me in the hallways where Rebecca was and if Tim was there to do some more breakdancing.
  52. Christina Philips – How do you feel to be way more awesomer than Steve Endow, Christina?
  53. Steve Endow – I’ve followed Steve’s blog for a long time. He’s usually pretty technical and has great insight into Dynamics issues.
  54. Francisco Hillyer – I don’t know too many people as technical as Franky and his love of all things Dynamics. In fact, whenever I head off to a conference he drools and makes me promise to take a T-shirt and grab the autographs of everyone on this awesome list. I have collected autographs but am greedy so have kept the various T-shirt and hung them on my wall. Sorry Franky.
  55. Anya Ciecierski – I’m impressed Anya is holding strong on the Other list. Her popularity is soaring. Her work with the ERP bloggers is no doubt doing wonderful things.
  56. Richard Whaley – The professor is a likeable character. I questioned his inclusion on the list as he totally sold out and took out paid advertising on the Microsoft site. Although anyone with a Segway must be cool so I’m keeping him on the list.
  57. John Lowther – I’ve seen him on stage at a couple of Microsoft type events so assume he’s a smarty pants. He referenced my awesome list on his blog so he must be awesome.
  58. David Musgrave – I’m sorry to report David finally made the Other List. I’m sure his inclusion is a relief to all but it does nothing for his standing on the Awesome list. Take it as an honor to be the last person included on the Awesome list for 2013, David.

Notable exclusions:

  • Colin Powell- One and done inclusion on the Real list. He was cool because he came and spoke at Convergence in 2012 but I haven’t heard from him since
  • Bethany Eighmy – Decided to leave the DYNAA team for greener pastures. She’s still cool but her awesomeness certainly took a beating as she no longer hangs with the awesome crowd on a daily basis
  • Barack Obama
  • Elvis Presley
  • Lebron James
  • Charles Ramsey

Final voting has been done. Adjustments are anticipated and probably expected depending on future presents and bribes received.

Anyone on the above list can proudly use the DPO100MFATIDP for 2013 label on their email signature as desired.

Congratulations and have another great year of being Awesome.

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