Archive for January, 2013
This usually isn’t that big of a deal except when there are thousands of transactions and records that need to be updated. This problem occurred for one of our clients today. The person updating the system to include multicurrency selected to add all financial tables to check links on. That was 5pm yesterday. The process completed at 10 am today and had 354k pages in the report.
It’s true. I’m not exaggerating this time. Check it out for yourself.
What’s worse is the user stayed up all night to get this process done at the office. By the time I was called at 6:30 am I had one crabby user when I mentioned “you’re calling me pretty early”. Her reply was a disgruntled “It’s late, not early. I haven’t been to bed.”
Maybe I don’t have the war wounds some of you out in the field consultants do but I can’t remember a check links process returning that many pages of updates. I’ve seen a couple hundred thousand pages before but this almost doubled it.
How about you? What’s the highest number of page results you’ve seen returned by the check links process.
Take this as a warning. Make sure you leave plenty of time when running check links on the financial tables particularly the CM tables.
Or at least bring a pillow and/or have a full pot of coffee ready.
There are the easy exports where they just publish the report in text mode and then open the same in excel and I’ve seen customers that love formatting data in excel, spending countless hours formatting and at the end they have to do it again because data was refreshed.
There are others that are more complicated but yield better results, like Excel Reports, SSRS or plain T-SQL extracts and just very few who take advantage of the Export Solutions but that will be a subject of a future post so stay tuned.
Smartlist is a very useful tool within GP but some customers find it confusing because of the filters and how data is stored in GP.
One of the questions that made me write this post for you is, How can I sort data in Smartlist using more than one field, so I don’t have to do this in Excel?
The solution is simple but believe it or not, I learned that not many people know about this, I queried my own colleagues and I was shocked.
Here is my revelation for you, hope I can save you some time …
Use the Order By feature in Smartlist. Let’s go thru a sample:
Step 1.- Open Smartlist
Step 2.- Open Financial > Account Transactions
Step 3.- Double click on the * named smartlist
Step 4.- In the Search Account Transactions window click on the Order By button
Step 5.- Add the sort rules/levels from the list on the left, by using the Insert button
in my sample I am sorting by Account, then by the amounts, but I want all debits from highest amount to the lowest, then I want all Credit postings same rule and lastly I want to sort by the Series.
And here is the result, so no more single column sorting!!!
Step 6.- Click OK twice and see your results
Here is another sample where I am sorting by Journal entry then Highest Debit Amount to lowest and lowest Credit Amount.
Until my next post!!!
Francisco G. Hillyer
Hello all, I would like to provide you with some information on what to look when Dynamics GP seems to be working slow. As you may already know Dynamics GP is a process driven application and you may experience slow performance when specific processes are performed in GP please take a look:
· While posting might be due to the PJOURNAL table as you know checks post too or remittance is being printed separately
· Client workstations should have a default printer setup and online, remove invalid printers
· While opening windows, the autocomplete feature may cause performance issues and if not used can be turned off
· While login into Dynamics GP or utilizing 3rd party dictionaries as well if Menu Master table (SY07110) became too large.
· The location of the modified dictionaries other than local workstation
· Certain Smartlist reminders might interfere with login into Dynamics GP
· You may have shortcuts to network locations that are no longer mapped or available
· Printing to file directly into the client/remote computer instead of the hosted server user folders
· OLE Notes path in Dex.ini
· SQL AutoClose and AutoShrink options not set to false
· Virus scanner setup not excluding the following extensions (CNK, DIC, CHM, SET, INI, DAT, IDX, VBA, LOG, LDF, MDF)
· The Dynamics GP homepage smartlist favorites
· The Dynamics GP homepage outlook integration
· Enabling tracing options in DEX.ini
· Bad user defined triggers in SQL
· Bad configuration of SQL server memory allocation
· SQL server or Dynamics GP server available disk space
· SQL server log file is full and is not set to Autogrow
· TNT*.* files, your %TEMP% folder has not been cleaned
· Non-compliant SQL server/GP Server/Client hardware
· Different DB owner than DYNSA
· Little or no SQL server maintenance (Table Fragmentation)
· You might be missing table indexes or statistics
· When exporting a budget, thru the budget wizard it seems locked (if you are using the excel wizard to export, make sure the “save as” dialog is not on the background, Alt-Tab to it as it must have been opened and its behind your main GP windows.
· Too much history (You can archive historical years, specially if you have large tables like Item Master, Customers, Vendors) Believe me I ran reconcile one time and it took 6.5 days on a company with more than half a million SKUs and 5 years of sales.
I have witnessed how few administrators that in order to preserve enough disk space they have a tendency of running SHRINK on the SQL server, this obviously will fragment tables affecting performance. I have a post that covers that here.
If you want us to take a look at your environment don’t forget to contact us, and as always when troubleshooting record answers for the following questions:
1.- Can you replicate the issue? write down steps that let you reproduce the issue.
2.- If its related to posting, please note the module( s ), how many transactions are in the batch, how long does the process last? how long did the process last before?
3.- On a Server/Client install, can you replicate on the server?
4.- Can you reproduce on all or other clients?
5.- Are there any 3rd party products running on the same SQL/GP server or together with Dynamics GP?
6.- Are there any customizations in GP?
Until my next post and let us know if we can help!!
Francisco G. Hillyer
Hello all, here is something I was asked recently:
“I have processed my 2012 payrolls for the year, my IT is always on the latest and greatest regarding service packs, hotfixes, updates etc, and they installed the 2013 payroll tax tables update, and I have not executed the Payroll Year End, can I close it anyway?”
Short answer: Yes you can close it, but it will be incorrect.
Please if this happens to you, make sure to restore the Dynamics DB prior to the install of the payroll tax table update because I am sure you always do a backup of your databases prior to any updates installed right?
Leslie Vail has a post from 2011 where she explains how FICA/S wages and withholding is calculated Leslie’s Post
NOTE FOR LESLIE (Step 5b says “he year-end” instead of “the year-end”)
But I wanted to provide a graphical representation of it
Until my next post…
Francisco G. Hillyer