When and Why to Customize

Howard Baldwin writes a short piece on when it makes sense to customize a standard ERP system. Three basic prescriptions:

• Let employees first get a feel for the software before making changes.
• Only customize in areas where you derive a strong competitive advantage.
• Adhere to the software’s guidelines for customization to ensure smooth upgrades.

Full article: http://www.microsoft.com/midsizebusiness/businessvalue/when-and-why-you-should-customize-ERP-software.mspx

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